ASSIGNMENT OUTLINE
Assignment title: Banquet Event Order
Weighting: 50%
Faculty responsible: Ms. Waschbusch
Programme: Master Executive
Course name: Protocol, Hospitality and Economics
Course number: SM 9110
Hand-out date: November 17th
Hand-in date for Moodle: end of bloc
Assignment Overview: The students must generate a BEO (banquet event order) for the
chosen event, going in detail of the formal protocol required according to the event
characteristics.
Overall aim: To enable the students to demonstrate their understanding of protocol and
etiquette adapting them to the particular circumstances.
Learning outcomes:
1. Discern the difference between protocol and etiquette to determine its influence and impact.
2. Develop a professional image following high standard business etiquette.
3. Analyze codes of conduct for clients, suppliers, and planners; appraise the need for the use
on netiquette when appropriate.
4. Apply specific protocol procedures for diverse types of events.
5. Support delivery and reception of service with general Restaurant Etiquette.
6. Maintain international business relationships adopting cultural awareness skills.
Organisation and methodology:
The students will work individually, and they will design a BEO for one the following events:
A Presentation of credentials of the Ambassador of Morocco to the British Queen including
the following:
Presentation of credentials ceremony to the Queen.
Ambassador speech for attendees in a special room. Arrangement of seating for 20
people in theatre format. Explain seating set up.
Gala lunch for 20 attendees.
Culturally diverse wedding between a Hindi groom and a Spanish bride. The wedding will
take place in a hotel in Marbella close to the beach including the following services for 300
attendees:
Cocktail
Gala lunch
After meal drinks & entertainment.
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A Business convention: Microsoft international annual shareholders’ convention for 1000
attendees including the following services:
Cocktail for special shareholders and CEO (50 pax)
Gala dinner for 800 pax with 50 different nationalities from around the world.
A Fundraising event for the Butterfly skin disease NGO, with the attendance of the USA
president including:
500 attendees
Gala dinner with multicultural attendance – a few Jewish and Muslim attendees have
been confirmed.
The project should use the following structure:
1. A Brief introduction of the overall idea of the event.
2. Highlighting of the main parts of the event of which the staff should take special
care.
3. A BEO that includes all the information required to deliver a successful event in
all the cases by the implied staff in each case. Everything should be explained in
a clear style with all the details needed, including set up schema, menus, and
special considerations.
4. Design of a briefing meeting for staff including the main departments that will
attend the briefing.
Word count:
The maximum word count should not exceed 5000 words, excluding references.
Assessment tasks & weighting:
The project will count for a 50% of the course. The rubric for the evaluation of the project will be as
follows:
Assessment
Tasks
Excellent Very good Good Pass Fail Zero Weight
100% 85% 70% 60% 40% 0% %
description
event
complete
description
with full
detail
description
in brief
with little
detail
description
with
mistakes or
not enough
detail
no
description
included
10%
event
highlights
coherent
highlight of
potential
issues that
can arise in
the event
uncomplete
inclusion of
potential
matters
no
highlights
included
10%
BEO
complete
BEO in full
detail
BEO
complete
with
missing
small
details
BEO
complete
but with
mistakes
BEO
incomplete
with major
mistakes
No BEO
included 70%
briefing
meeting
BEO with
all proper
attendees
and
respective
tasks
described
Attendees
included
with little
detail
attendees
missing
no briefing
included 10%
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Common skills: assessed (bold) or developed (italics):
MANAGING AND DEVELOPING
SELF
1.Manages own
role and
responsibilities
2. Manages own
time in achieving
objectives.
3.Undertakes
personal and career
development
4. Transfers skills
gained to new and
changing situations
and contexts.
5.Uses a
range of
thought
processes
WORKING WITH AND RELATING
TO OTHERS
6.Treats others’
values, beliefs
and opinions
with respect
7.Relates to and
interacts
objectively with
individuals and
groups
8.Works effectively
as a member of a
team
COMMUNICATING
9.Receives and
responds to a
variety of
information
10.Presents
information in a
variety of visual
forms
11.Communicates in
writing
12.Participates in oral
and non-verbal
communication
MANAGING TASKS AND SOLVING
PROBLEMS
13.Uses
information
sources
14. Deals with a
combination of
routine and nonroutine tasks
15.Identifies and
solves routine and
non-routine
problems
BECOMING NUMERATE AND
USING TECHNOLOGY
16.Applies
numerical skills
and techniques
17.Uses a range
of technological
equipment and
systems
Special instructions:
Ensure all tasks are complete by the deadlines indicated. If the task is not in the platform by the
deadline date, the grade will be a 0.
Make sure you use APA style for referencing any source used in the project.
Plagiarism:
Plagiarism is the act of presenting another’s ideas or words as one’s own. Cheating includes, but is not
limited to, the intentional falsification or fabrication of any academic activity, unauthorized copying of
another person’s work, or aiding and abetting any such acts.
Particular care must be taken when presenting information that has been obtained from an internet
site. Should this information not be correctly referenced then you are guilty of plagiarism and will be
penalised accordingly.
With respect to projects/assignments, faculty reserves the right to randomly call upon any student and ask them
to defend their work orally.
Any assignment/exam which is found to contain plagiarism will automatically be awarded a grade of 0,
and an e-mail will be sent to the student or the student’s parents/tutors/sponsors. Depending on the
circumstances, additional penalties could be imposed (see LRM Academic Regulations, Section 11).
Statement of authorship
Following the title page of your assignment there should be a page on which you sign a statement that
the work included in the assignment is your own work except where appropriately referenced. The
following statement should be used:
Statement of authorship
I certify that this assignment is my own work and contains no material which has been submitted as part of an
assignment in any institute, college, or university. Moreover, to the best of my knowledge and belief, it contains
no material previously published or written by another person, except where due reference is made in the text
of the assignment.
Signed …………………………………………………………………….
Name……………………………………………………………………..
Student number. ……………………………………………………